Holiday notice

Holiday - 31 Jul to 9 Aug

I may not be able to answer phone calls during this period. The most reliable way to get in touch is through the contact form or by email. I will reply to messages when possible.

Contact MAdKuM repair service

Do you have a damaged laptop, phone, computer, game controller or another electronic device? Describe the fault, provide the device model and explain what happened. If possible, attach photos of the damage. The more information you provide at the beginning, the easier it is to estimate whether the repair is reasonable and what the approximate cost may be.

Contact Details

  • Contact Form:The easiest way is to send your request using the contact form.
  • Facebook:Facebook
  • Registered Address:MAdKuM Marcin Tuchalski
    ul. Bombardier贸w 1/3
    04-416 Warsaw, Poland
    NIP: 8792397482, REGON: 384036836
  • Visits & Drop-off:Device drop-off is available strictly by prior appointment. Please send a message or call before visiting.

Directions and location

MAdKuM is located at ul. Bombardier贸w 1/3 in Warsaw (Rembert贸w). Device drop-off is available strictly by prior appointment.

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Mail-in repairs

Small devices, electronic modules and PCB boards can be sent to MAdKuM by parcel locker or courier after the repair has been confirmed in advance. This option is especially suitable for small electronics, PCB boards, controllers, modules and precision soldering work.

1
Contact before shipping

Send the device model, fault description and photos if possible. I will first evaluate whether the job can be accepted and estimate the repair scope.

2
Ship only after confirmation

Once your repair is accepted, you will receive shipping details and instructions to send your package to our InPost collection point or via courier.

3
Return shipping after repair

After repair and basic testing, the device can be returned to your address or preferred parcel locker. Return shipping costs are added to the final invoice.

Packing guidelines:

Ensure the device is firmly cushioned to prevent movement and mechanical damage during transit. Use a sturdy box with adequate padding (such as bubble wrap), protect PCB boards with antistatic packaging if available, and do not ship loose, unlabeled parts.

Please do not send any device before the repair has been confirmed.

Briefly describe the issue with your device. Include the model, symptoms and information on whether the device was liquid-damaged, dropped or previously repaired. Photos are especially useful for damaged ports, broken hinges, PCB faults and liquid-damaged phones.

How would you prefer to hand over the device?
No files selected
You can add up to 5 files: JPG, PNG, WEBP, HEIC or PDF. Maximum total size: 10 MB.
If a short video is needed, I will ask for it separately later.